There is not even any way to contact them. You keep getting taking back to the faq page! As a gay man, when I joined I was only shown men, and one was interested in meeting me…but with no introductory fee messaging I don’t contact him without taking out a subscription! So bye bye to him…no message from him either so he obviously doesn’t subscribe either. At no time have I been asked what sex I want to meet, and when I go into the search engine the ONLY preference is women searching for men and it can’t be changed! All my matches since joining have been women! What sort of dating rip-off is this! Obviously just a means of making money from vulnerable people! BTW I found out that there is no contact when I wanted to find out how to search for men searching for men.